In business it is said that it takes more to attract one new customer to come inside your shop, than to make previous shoppers come back. A business' source of income are from its patrons, and the objective is to continue making and retain customers. Every women entrepreneur needs to master effective customer retention strategies in her growing business. Customer Retention is the process of keeping successfully made sales connections with customers. It may sound [...]

Charlotte's Top 25 Women In Business  2009 was a very successful year for Red Ventures, an online marketing services company directed to acquiring new customers. Red Ventures tremendous success thanks to Chief Compliance Officer Angela Jones. The culmination of all her hardwork and efforts came June 23 2010 when she was named one of Charlotte's Top 25 Women In Business by the Charlotte Business Journal. Ashley Jones was given the award during the Women in [...]

  After 6 years of successful leadership and success in JPMorgan Chase's payment processing division, Heidi Miller, close colleague to CEO and Chairman James Dimon and loyal employee of the company, has just been awarded a new job- the head of JP Morgan Chase's Global Corporate Bank. This is following speculations that current chairman James Dimon is creating somewhat a succession patern, involving the placing of longtime company loyalists in key positon in the company, [...]

For the last couple of days, I have been dealing with my little boy, Daniel's left ear.  His ear has been hurting and draining and he has been uncomfortable.  This morning when he got up,  I checked his ear and cleaned it.  I also noticed that  his left eye was a bit irritated and he just wasn't feeling that great.  He really resisted going to school.  And, by the way, he loves school.  He is [...]

Life is Like a Rollercoaster Zainab Salbi, Founder and CEO of Women for Women International, in her article in Marie Claire Magazine, explores the often untapped and under-appreciated capacity of women around the world to cause major and lasting change for good. Salbi works with women survivors of war. She beautifully illustrates this using a metaphor "The butterfly effect" concept, that small, seemingly insignificant events—like the fluttering of a butterfly’s wings—can produce tremendous and unanticipated [...]